Privacy Policy for Story2Vid.com

1. Introduction

Welcome to Story2Vid.com ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your email address, that you voluntarily give to us when you register for an account.
• User-Generated Content: All content you create, including story plots, character descriptions, generated images, and final videos, is stored on our servers to provide the service to you.
• Usage Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, and the pages you have viewed.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Provide our core service of generating video content from your inputs.
• Email you regarding your account or order.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

4. Disclosure of Your Information

We do not share your information with third parties except as described in this Privacy Policy. We may share information we have collected about you in certain situations:

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf. This includes payment processing by our Merchant of Record, Creem.io, data storage and backend services (Supabase), and various AI model providers for content generation. These providers are contractually obligated to protect your data.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Your Rights & Data Deletion

You have the right to access and update the personal information we have on you. You can manage your account information through your dashboard settings.

If you wish to delete your account and all associated data, please send a request to support@story2vid.com from the email address associated with your account. We will process your request in a timely manner.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: support@story2vid.com